diff --git a/.github/ISSUE_TEMPLATE/support_request.md b/.github/ISSUE_TEMPLATE/support_request.md
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+---
+name: Support request
+about: Ask for help
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+**What are you trying to do?**
+A clear and concise description of what you are trying to do, but cannot get working.
+
+**What is your current configuration?**
+Add the full configuration you are using. Please redact out any real-world credentials.
+
+**Log output**
+Provide the full log output of your setup.
+
+**Additional context**
+Add any other context or screenshots about the support request here.